About DC Carpet Cleaning ltd
Me and my fiance Christine as business partners, set up DC Carpet Cleaning in 2019 after I had been in the industry for the past 5 years. .
As a former Marine Engineer for 10 years, I carry forward the principle of striving for the best in everything I do, including your carpet cleaning results. This is why I am qualified in all aspects of Carpet and Upholstery cleaning and fumigation. To ensure I have industry-leading knowledge that transforms my customers’ homes and businesses across Parkstone and surrounding areas..
Christine brings a range of Customer service & business skills to DC Carpet Cleaning, she has always strived for the ultimate customer experience in everything she does. You will always receive friendly, helpful, and well-organised services from the DC Carpet Cleaning Team.
Together, we help families and homes transform their carpets and upholstery, reviving lost colour and texture whilst also deep cleaning the fabrics to a clinically approved standard. Our satisfaction comes from our customers’ satisfaction, and we continually strive to exceed the expectations of and impress our customers with our carpet cleaning services.
DC Carpet Cleaning is working towards being a responsible carpet cleaning provider, one that cares for not only our customers but for the environment. We always aim to be as Eco-friendly and green as possible, from being paperless to ensuring the chemicals we use are eco-friendly, child-safe, and pet-friendly too.
This is us in action, meet the team.
ProChem Trained and Certified in Professional Stain Removal with Industry Approved Standards, Professional Cleaning and Maintenance of Upholstery and Fabrics with Industry Approved Wet and Dry Cleaning
Professional Cleaning and Maintenance of Woven and Tufted Carpets, Rugs and Soft Floor Coverings with Industry Approved Wet and Dry Cleaning Methods
Restoremate Trained and Certified in Textile Insect Pests, Biology and Control, and Fumigation.
- Professionally trained and certified by Julie Roberts of Modular Training Solutions, endorsed by: www.woolsafeacademy.org
Frequently Asked Questions
What areas do you cover?
Our carpet cleaning services are available across Poole, Christchurch, The New Forest, Hampshire and surrounding areas. Get in touch to find out if we can service you.
What are your opening times?
Our phone lines are open from 7am – 9pm, and our services are available between 8am – 4pm.
How long will my carpet or upholstery take to dry?
This depends on what is being cleaned. For carpets, we estimated 2-4 hours depending on its thickness, and for upholstery we estimate 4-6 hours depending on the type and ventilation.
What services do you offer?
We are proud to offer domestic and commercial carpet cleaning, upholstery cleaning and protection, insect fumigation, leather and vinyl cleaning and protection, vehicle and boat interior cleaning and protection, and flood damage and salvage cleaning. Take a look at our extensive range of services.
What type of products do you use?
We only use market leading brands such as Alltec, Prochem, and Chemspec to name but a few. The products we use allow for medical grade cleaning which is proven to kill viruses and bacteria. Our Envirosafe solution works to kill viruses, bacteria, mould and fungi, making it particularly useful in care homes, doctors’ surgeries, schools, homes where there has been an illness or any environment where virus and bacterial control is required.
Are you allergy friendly?
Yes, we only use hospital-grade HPAC vacuum filters that are certified asthma and allergy friendly. We also ensure that all waste is handled and disposed of outside. We are also seeking to implement even more safety considerations, such as door seals between rooms to help prevent dust distribution during cleaning. If you have any allergies, please let us know in advance so that we may plan accordingly.
Are your products safe for the environment and my family?
Our cleaning chemicals are child and pet safe, however unfortunately not all of our services are. Fumigation sadly isn’t, so please speak with us in advance and we will advise as necessary.
Are you able to achieve stain removal for carpets and upholstery?
We find that, with expert carpet cleaning, we can remove most stains. However, this does depend on how long they have been there, what type of carpeting you have, whether you have attempted to remove it previously, and what has caused the stain. We cannot guarantee complete carpet and upholstery stain removal, and some stains (such as tea and coffee, tar, red staining, nail varnish, and makeup) are harder to remove than others. Nevertheless, we are happy to discuss this with you and reduce the stain as much as possible.